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Cal4care (Thailand) Co., Ltd.

163/84 Sunphawut Rd, Bangnatai,

Bangna, Bangkok10260

Inbound/Outbound Caller ID settings in 3CX with Calncall

Inbound/Outbound Caller ID settings in 3CX with Calncall

Inbound Caller ID setting

Step 1:

a. Go to Inbound Parameter

b. Change caller Numbers to “From: Display Name”

c. “Called Number” change to “From: User part”

d. “Caller Name” Change to “From: Display Name”

Inbound/Outbound Caller ID settings in 3CX with Calncall

Step 2: Go to Inbound Rules –>Add DID

a. Enter Inbound Rule Name

b. Change Inbound Rule type“DID/DDI number/mask”

c. Enter the full DID number in DID mask

d. Select the Calncall truk

e. Select the destination.

Inbound/Outbound Caller ID settings in 3CX with Calncall

Outbound Caller ID Setting

Step 2: Go to Outbound Parameter

Change “From : Display Name” as shown screen shot

Change “From :User Part” as shown screen shot

Change “Contact: User Part” as shown in the screen shot

Inbound/Outbound Caller ID settings in 3CX with Calncall

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